"F$H:R��!z��F�Qd?r9�\A&�G���rQ��h������E��]�a�4z�Bg�����E#H �*B=��0H�I��p�p�0MxJ$�D1��D, V���ĭ����KĻ�Y�dE�"E��I2���E�B�G��t�4MzN�����r!YK� ���?%_&�#���(��0J:EAi��Q�(�()ӔWT6U@���P+���!�~��m���D�e�Դ�!��h�Ӧh/��']B/����ҏӿ�?a0n�hF!��X���8����܌k�c&5S�����6�l��Ia�2c�K�M�A�!�E�#��ƒ�d�V��(�k��e���l ����}�}�C�q�9 141 0 obj <> endobj Bachelor of engineering, Logistics . While Key Performance Indicators (KPIs) may be reviewed monthly or weekly, the speed with which supply chain operations occur makes a daily … This study constituted on the quality values of logistics firms in the logistics sector, which is examined with key performance indicators through the integrated method of Analytic Hierarchy Process (AHP) and SMART Goal Setting. Among others, these measurements … 1.1 Key Concepts Note: *There is an exemption from 6(b) for medium-sized companies Source: Companies Act 2006, section 417(6) 6. 0000001607 00000 n Key Performance Indicators in Humanitarian Logistics by Anne Leslie Davidson Submitted to the Engineering Systems Division on May 19, 2006, in Partial Fulfillment of the Requirements for the Degree of Master of Engineering in Logistics Executive Summary When disasters strike, relief organizations respond by delivering aid to those in need. The objective of this study is to propose a logistics and SCM key performance indicators (KPI) analysis that can be used as a benchmarking tool for Manufacturers and policy makers. 0 Logistics & Sustainable Transport Vol. 0000000016 00000 n From a micro perspective, logistics service could fulfil the customer’s expectations through excellent logistics service provision and from a macro perspective, it drives the economic development of a country. 0000007976 00000 n These dashboards offer drill-down for analysis of the details and can be adapted to provide key 24 . 8{�)�-�e�7���� Second, the thesis suggests a framework of key performance indicators to 0000000016 00000 n Use it to create your logistic performance dashboard with ConceptDraw PRO software. It is estimated that 37 percent of North American (NA) firms that have put in place logistics and SCM KPI corporate wide measurement applications have achieved a decrease of 15 percent or more 0000003902 00000 n A logistics KPI or metric is a performance measurement that is used by logistics managers to track, visualize and optimize all relevant logistic processes in an efficient way. The Shipping KPI Standard is built up hierarchical with 8 Shipping Performance Indexes (SPIs), 33 Key Performance Indicators and 64 Performance Indicators (PIs). The most important specification is that the chosen indicator provides useful information and it is easily interpretable. In der Logistik können drei Gruppen von Kennzahlen unterschieden werden. Key Performance Indicators in Humanitarian Logistics by Anne Leslie Davidson Submitted to the Engineering Systems Division on May 19, 2006, in Partial Fulfillment of the Requirements for the Degree of Master of Engineering in Logistics Executive Summary When disasters strike, relief organizations respond by delivering aid to those in need. 0000055030 00000 n Each project or initiative within your ecommerce business has different goals, and must be managed with different processes and workflows. 0000047404 00000 n Key Performance Indicators (KPI) has been outlined for implementing total quality management (TQM) across logistics sector. As with most aspects of supply chain and logistics operation, it can be hard to identify exactly which road transportation performance indicators you should select as your key metrics. 0000030968 00000 n 0000002468 00000 n This multipage performance dashboard template contains navigation tab set and graphic indicators of logistic key performance indicators (KPIs) and business metrics. There are quite a few to choose from and of course much depends … Mit Produktivitätskennzahlen wird die Produktivität auf technischer und … 0000002685 00000 n 0000054786 00000 n 0000001989 00000 n A key performance indicator (KPI) is a high-level measure of system output, traffic or other usage, simplified for gathering and review on a weekly, monthly or quarterly basis. Commonly called Key Performance Indicators (KPIs), these measurements are often gathered together into an executive dashboard display with graphics that provide an at-a-glance picture to help executives quickly zero in on opportunities or challenges. Abstract. Green Cities 2018 Identifying Key Performance Indicators to be used in Logistics 4.0 and Industry 4.0 for the needs of sustainable municipal logistics by means of the DEMATEL method Witold Torbackia*, Kinga Kijewskaa a Maritime University of Szczecin, Faculty of Economics and Transport Engineering, 11 Poboznego St., 70-507 Szczecin, Poland; Abstract The article presents the issues … 2y�.-;!���K�Z� ���^�i�"L��0���-�� @8(��r�;q��7�L��y��&�Q��q�4�j���|�9�� Wer sich nicht allein auf die individuelle KPI-Definition verlassen möchte, sondern Anhaltspunkte für gebräuchliche KPIs sucht, der sei auf Eric T. Petersons Buch The Big Book of Key Performance Indicators (PDF) verwiesen. Key Performance Indicators (KPI) has been outlined for implementing total quality management (TQM) across logistics sector. Later in this article, I will suggest some rather more comprehensive guidelines, b… BI enables decision makers to manage by exception, stay informed with alerts and drill into data to examine the root cause of business conditions. 0000037883 00000 n 0000053855 00000 n 0000003491 00000 n 0000003739 00000 n There are countless KPI’s that can be used depending on the needs and wants of the customer. In this instalment, as opposed to the previous entries in the series, we have decided to shift our focus from the Luxembourg marketplace as a whole to primarily operational companies, thereby reducing size and sector biases. �V��)g�B�0�i�W��8#�8wթ��8_�٥ʨQ����Q�j@�&�A)/��g�>'K�� �t�;\�� ӥ$պF�ZUn����(4T�%)뫔�0C&�����Z��i���8��bx��E���B�;�����P���ӓ̹�A�om?�W= x�b```�V6&``a`b�@ product (GDP) and performance of logistics is foremost significant. 0000002091 00000 n 0000047648 00000 n Schlüsselkennzahlen/Key Performance Indicators in der Logistik. They connect. AT INTERNET / WHITE PAPER / KEY PERFORMANCE INDICATORS (KPI) – DEFINITION AND ACTION 2 ABOUT JACQUES WARREN Jacques Warren has been working in the online marketing field since 1996, focusing on Web Analytics since 2002. “Key performance indicators” means factors by reference to which the development, performance or position of the business of the company can be measured effectively. Key Performance Indicators for SAS Flights Johanna Arhall Emmie Cox 2013-12-17. 0000046473 00000 n There is a mathematical relation between SPIs (high level indexes) which are calculated from Key Among others, these measurements refer to transportation, warehouse and supply chain aspects. 0000002421 00000 n Ein KPI oder Key Performance Indicator hilft Entscheidungsträgern bei der Messung, Überwachung und Optimierung erfolgskritischer Unternehmensleistungen. In our earlier work we proposed a KPI framework that we here revisit and validate in the Warehousing domain – through the means of expert interviews. The 2018 Logistics Performance Index (LPI) scores countries on how efficiently they move goods across and within borders. 0000004825 00000 n Die Arbeit entstand aufgrund von Literaturrecher- chen, Befragungen und dem Studium von Dokumenten und Systemen beim Auftraggeber. As with most aspects of supply chain and logistics operation, it can be hard to identify exactly which road transportation performance indicators you should select as your key metrics. Order accuracy. Key performance indicators are open to misunderstanding and misuse in this sector as much as any other. The capacity of developing countries to efficiently move goods and connect manufacturers and consumers with international markets is improving -albeit slowly. Typical examples are bandwidth availability, transactions per second and calls per user. For most logistics operations it is possible to identify certain key measures that provide an appropriate summary measurement of the operation as a whole and of the major elements of the operation. 11, No. There are countless KPI’s that can be used depending on the needs and wants of the customer. FY09 FY10: FY11 FY12: FY13: ISO 14001 certified European Manufacturing Companies (EMC) 7 7: 7 7: 8 ISO 14001 certified National Marketing and Sales Companies (NMSC) 28 28: 28 28: 28 ISO 14001 certified Parts Distribution Centres (PDC) 14 14: 14 14: 14 ISO 14001 certified Vehicle Logistics Centres (VLC) 9 9: 9 9: 9 EMC total energy … It doesn’t matter how many reports you run, if they do not have meaning. In 2006 he founded WAO Marketing, a consulting company specializing in the analysis of online data and e-business It is a $4.3 trillion industry. <<29C2BEE8CFCBA64CBBFF7D66F8EBEAF5>]>> Key performance indicators for project management give you insight into how well your teams are performing and completing specific tasks. %PDF-1.4 %���� Logistics comprises a network of services that supports the physical movement of goods within and across borders. What makes a performance indicator “key”? 162 0 obj<>stream :��ޕVa��,� �x������- �����[��� 0����}��y)7ta�����>j���T�7���@���tܛ�`q�2��ʀ��&���6�Z�L�Ą?�_��yxg)˔z���çL�U���*�u�Sk�Se�O4?׸�c����.� � �� R� ߁��-��2�5������ ��S�>ӣV����d�`r��n~��Y�&�+`��;�A4�� ���A9� =�-�t��l�`;��~p���� �Gp| ��[`L��`� "A�YA�+��Cb(��R�,� *�T�2B-� xref But despite this fact, KPIs are not well understood. There is nothing intrinsically wrong with capturing a large number of metrics, especially with today’s sophisticated analytics software solutions to help. First, this thesis reviews the best practices noted in performance measurement systems of the logistics functions in military and commercial organizations and applies them to the humanitarian sector. In this post we will see some examples of key performance indicators (KPIs) for the transportation sector, one of the most important for logistics and for the supply chains in general, since its cost has a direct impact on the bottom lines of companies and in the cost of products paid by the final consumer. Description Author(s) Juntunen, Sanna-Mari Kyllikki Type of publication achelor’s thesis Date May 2017 Number of pages 93 Language of publication: English Permission for web publication: x Title of publication Key Performance Indicators of transportation category management On-time delivery performance Degree programme Logistics, Bachelor of … 0000002014 00000 n AT INTERNET / WHITE PAPER / KEY PERFORMANCE INDICATORS (KPI) – DEFINITION AND ACTION 2 ABOUT JACQUES WARREN Jacques Warren has been working in the online marketing field since 1996, focusing on Web Analytics since 2002. The amount of information is increasing and the case company needs to solve what are the key performance indicators which … }�uǾ��7۲�ʢ������nws������"��m�b���l����Ü�����n�Lt���?�����f_�uaUo�"�}K�+�8��C[�ǶT?��&������겋$�˻��]��Xt�xOd�U`ZB&@[C�Hkxڇ�����s�S��ƛ�F���Ø&�&9������~�'�/2�t4fm�$C��V����PNz��璡0j[��Zq���:�MψV�G�:�%���VVTd���� ��e� +��:�0 %��6 Long lists of possibleKPIs have been compiled to assess the performance of virtually every aspect of a logistical operation. If a logistics department was a school room, when it comes to customer satisfaction, this is where they need to score an A+. 0000005068 00000 n But much more is needed to close the existing "performance gap" between high and low performers. endstream endobj 147 0 obj<> endobj 148 0 obj<> endobj 149 0 obj<> endobj 150 0 obj<> endobj 151 0 obj<> endobj 152 0 obj<> endobj 153 0 obj<> endobj 154 0 obj<>stream Spezifische Kennzahlen messen dabei den Erfolg eines Unternehmens bei der Erreichung operativer und strategischer Ziele. I dentifying, implementing, and tracking warehouse key performance indicators on a consistent basis is the first step towards increasing warehouse productivity, efficiency, and customer satisfaction. N'��)�].�u�J�r� These dashboards offer drill-down for analysis of the details and can be adapted to provide key This study focuses on key performance indicators and the visualization of the performance measurement in a Finnish logistics company. 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