The salt mushing is different from the salt bridging in the sense that the salt first gets dissolved but after that forms a thick layer of mud at the brine tank’s bottom area. Also, check the display of the unit whether it is active or blank. Troubleshooting Page 20 Ten Year Limited Warranty Page 22 Table of Contents . To make sure that the problem is due to salt bridging, take anything long such as a broom or a piece of steel and try to push it down to the bottom of the tank. 2 Description of the water softener system This water softener system includes a brine (salt) tank and a resin (media) tank with a backwashing control valve. Water Softener Parts Find replacements for the parts that have failed on your softener system. Your email address will not be published. Figure 3 Figure 4 3. There are two common reasons why the water softener is not softening the water. Break up the mush and remove it from the container. As well as installing Water Softeners, we also repair and service most brands. If yes, there is no broken timer, and if no, then it means that the timer has broken. Too much water also stops the softener from doing proper recharging. Thanks. But before going into the troubleshooting phase, there are certain things that you need to check. endobj Sometimes a water softener refills the brine tank with water rather than drawing the saltwater brine into the softener. All Water Purification home page Discover better quality water for your family's needs. $30.00 coupon applied at checkout Save $30.00 with coupon. Once in a blue moon, the motor of the water softener fails. Keep in mind that the water softener stops working due to a wide variety of reasons. First, we are discussing the issue of too little water in the brine tank, or the water softener is not filling up. But if it is not then you are very near to face some serious issues. If the settings of the control valve are incorrect, then it won’t recharge the resin beads. Blocked drain hose and control might also be the reason behind the excess of water. If you’ve got a salt-driven water softener, then your softener makes use of resin beads. So here we are going to discuss all these reasons along with giving their solutions. Sterling Softeners We are your local, independent, Water Softener experts. Knowing how to troubleshoot your water softener when it will not draw brine saves you time and money. Kenmore, GE, or Whirlpool water softener keeps beeping. And when the scheduled time comes, it begins to make the water soft. If the display is reading the wrong time, then you have to adjust it. Help me understand, if you have the time (lol), how to determine the correct size of water softener. If you fail to reach the base, then there is a bridge. endobj Check the float switch, brine valve, and the brine tube. Once you have the assembly working freely, replace it and manually regenerate the water softener. However, if no or too little enters into the brine tank, then it affects the regeneration cycle, and then the water conditioner fails to reduce the hardness properly. If the brine injector or venturi valve is clogged, then you have to unclog it. I'm going over the math above and I'm missing a step. Sometimes a water softener will cease to perform due to salt becoming encrusted in the brine tank. This unit has several valve and drain connections: Refill Controller, Regenerant Tube connection, Injector and Cap, Backwash Drain Control and Injector Screen Filter. Also, the dirtiness of the resin bed is caused due to the long gaps between the regeneration cycles. If the settings of the control valve are incorrect, then it won’t recharge the resin beads. The softener stops working after reaching its capacity and provides hard water to meet your demand. Save my name, email, and website in this browser for the next time I comment. 1 0 obj 2 Description of the water softener system This water softener system includes a brine (salt) tank and a resin (media) tank with a backwashing control valve. Soft Water Made Simple. Sometimes the higher consumption of the water as compared to the supply makes the softener stopped working. Your email address will not be published. Only the time shows on the display. I have a Whirlpool Water Softener Model Number WHES30 LE31 that was installed by a professional plumber about 8 years ago. The Sterling water softener plays a vital role in removing the scale from the water and gets rid of the most disgusting and potentially harmful contaminants from the waters. But if it does, then the only solution is to replace it. Troubleshooting Page 25 Ten Year Limited Warranty Page 27 Table of Contents . First, the control valve is set incorrectly. I have unplugged/replugged the unit a few times….. How To Repair A Water Softener Family Handyman. We raised the issue with the water softener manufacturer who offered technical advice to try and solve the connection problem. Use these five steps to diagnose the issue. Too much availability of water in the brine tank also indicates a problem. Peerless Water Softener Troubleshooting AQUA System Model # SC100TB. Every time, less or no water in the brine tank doesn’t indicate that there is a problem. And when the less amount of salt gets dissolved, the regeneration process fails to take place, and the system stops making the water soft. See attached picture. Check all the settings thoroughly. It is necessary for you to test the hardness level of the output water. If your water softener is not draining then there is a problem with the drain hose. <> If it is, then readjust its position to allow the unit to drain properly. For this, you first have to measure the pressure and then adjust the pressure accordingly to meet the requirements of the installed water softener. Avoid using water while the softener is regenerating as the water heater will fill with hard water. Required fields are marked *. Sterling Water Softeners are eco-friendly. %���� I emptied the brine tank and cleaned it and the Regenerant tank check valve. It is a typical resin tank with a brine tank which uses salt to rinse the resin. 2 0 obj So, to solve this issue, you can drain the tank manually and then clean it thoroughly afterward. So, if this is the case, then you have to clean or sanitize the resin bed. If your water softener isn't working, we'll show you how to fix it. %PDF-1.7 To make sure that you have a broken timer, first of all, set the regeneration cycle to daily. And the second reason is the salt bridging or salt mushing. Check your brine tank to ensure that it contains enough salt. Possible increase in water hardness. If salt mushing is there at the bottom area of the brine tank, then it must be cleaned thoroughly. First, the control valve is set incorrectly. Sterling Softeners have been in the water treament business since 1992 and we have supplied and installed numerous commercial water softeners to many different industries including Schools, Hotels and Pubs , Golf clubs, Catering industries, Office Buildings, Apartment blocks, Dairies, Dry … So, never forget to check that hard salt crust. The Sterling IM Series represent an advanced line of water softeners designed to handle the most demanding household needs. Water Softener Manuals Guides to Water Softener Controls, Adjustments & Installation, Maintenance & Service or Repair Questions & answers about water softener controls, ... (2007), Operation manual, troubleshooting guide for the GE Water Softener 740/760 Control, … They have a full 1″ head which means very little pressure loss through the softener. For example, when hard water with more than 10 grains of hardness per gallon gets softened, that softened water will contain anywhere from 20mg to 30mg of additional sodium to every 8 ounces of water. Often times proper maintenance is not enough to keep your water softening system operating flawlessly. Make sure that the outlet is not turned off. First, check the hardness of the incoming water and then check the output water to get the difference. If it is there, break it. In the second reason, we have discussed the salt bridging earlier. If water is available on the outlet side of the softener it is an indication of water bypassing the system (Fig. My drain line seems to have a slow trickle all the time, is this normal???? Water softeners remove undesirable minerals from your water supply. If your water softener is not regenerating, then there are various causes of it. Capacitive Water Descaler System - Alternative Water Softener Salt Free for Whole House, Reduces the effects of Limescale and Rust formation [CWD30, Max 2" Pipe] 4.5 out of 5 stars 93. 4 0 obj Here it is necessary to make you know that you are going to test the calcium carbonate concentration levels to make sure that whether your softener is working or not. And its only solution is to replace it. MUST READ before going ahead with your next water softener repair, check out the most common water softener problems and how to fix them. Moreover, there might be a possibility that the pressure of your house water is either too low or too high. Sterling’s unique microprocessor-based control head monitors system performance, water … So, to solve this issue, you have to increase the amount of salt, or you to regenerate more quickly. Also, it is required to repeat the steps that you did when the small amount of water was entering into the brine tank. Moreover, check the brine line and, the valve. x��[[o�~����B[�P�_��@��i��4��E�>������S[A�ffwuً�����r����q83��7O��՜�~=~3�O�>]d����|>{�m|�����ۻ���n�8�|�}���f�����;~{����b�9������p�˷�q88��g������@B%�$S�s!�w�һ�g���AvK�P�� ���L��]&��)�q��I7�gJ�>�dʏ���>Sat�w��o���� �g8��ֆǸ�� �XW)�(yt�Y̓e �:�)7Rxqx�xx���g�k���L����DFU�b�Ox��Ϧx�i�zz�)*�{?Z��mವ/'�s%�kF��#�>��)S"��}�� �����B����9k���3�I���_�NH��>����� And then clean the tank properly to fill it again with the water and salt. The water softener faces problem in restoring its softening capacity. Especially well water has all these hard water characteristics, we use well water softeners to remove iron and sulfur from it. Another reason for a non-working water softener is that the softener head is not showing the correct time of day. Also, make sure that the drain hose is not in an elevated position. Could one of these be the cause of the brine tank not being re-filled with water? 3 0 obj If you have installed a new unit then make sure that it is installed correctly. Water Softener Fix A Flooded Brine Salt Tank That Doesn T Drain. And the second reason is the salt bridging or salt mushing. If the range is between 60-120 mg/l, then the water would be considered moderately hard. Any help would be appreciated. With regular maintenance and proper installation, a water softener can last up to 15 years — but when you experience issues with your water softener, it’s important to fix it quickly to avoid shortening your system’s lifespan. 4) (i.e. Other than this, blocked brine injector or venturi, misconfigured timer, salt mushing, and control valve blockage also cause the water excess problem. a plumbing cross-connection somewhere in the building). Now, to solve this issue, you have to break the bridge. Use any blunt tool and carefully hit the salt bridge to crush it properly. View and Download Sterling HE Series installation instructions & owner's manual online. Wash the crust away using soap and water and rinse completely. If there is a blockage, then you have to remove it. My water softener brine tank how do water softeners work sterling water softener troubleshooting water softener maintenance how water softener troubleshooting. For this, either call the water filter company to send the repairing person or test the hardness of the output water on your own. By cleaning the tank and the resin bed, you can extend the lifespan of your unit. Also, it changes the taste and smell of the water. x 2 foot for the series 3000 unit or most of our Smart Choice systems. So, if this is the problem with your system, then first look at the float switch of the brine tank. Get it as soon as Tue, Jan 12. If the salt level of your brine tank is not going down, then it is a clear indication that the water softener is not using the salt. What exactly does an Aqua Systems water softener as it runs the brine through the resin. The harder the water is, the more sodium that is added. This issue, your water softener running at an inconvenient time, is easily solved by simply reprogramming the timer for your desired hour. But after doing everything, if your softener is still not working and you are not getting the soft water, then it is the time to go for the troubleshooting. Test un-softened water for hardness and iron then program the softener accordingly. Excessive water usage. stream If your water softener sounds as if it’s struggling, there’s a good chance that its motor is on its last leg. More often than not, your water softener works silently behind the scenes transforming your home’s hard water into soft water. Whether the water is from a municipal source or a private well, the IM Series is highly effective in removing unwanted hardness or minerals. If your water softener is not working properly, then you must have to do testing first. Water softeners may seem complicated, but we'll explain the components, how they work and how to keep yours running. We have been helping customers in Bucks, Berks, Herts, Middx, Oxon and West London since 1992 and have served over 9,000 customers in that time. These beads are absolutely necessary to the proper functioning of a salt-based water softener. And without recharging, the water softener won’t provide you with continuous soft water. POST a QUESTION or COMMENT about how to diagnose water softener salt dosing tank or brine tank operating problems; how much water is in the brine tank, how much salt, how salty or soft is the household water… 00. The softener was not "bumped" nor was the main water supply turned off and on, which were reasons I was given for the malfunction. First, your softener is not working, and the second is that the softener is not generating enough soft water to meet your needs. Stop hard water from wreaking havoc in your home. The reason for this is salt bridging. endobj By doing this, your system will be recharged the following day or night. The drain flow softener or at the bottom inside of the cover of the water softener. Defunct Resin Beads . Also, if required, change your broken brine tank float switch. There is some blockage that is stopping the salt water from getting wasted. Return from Water Softener Maintenance to the Installation menu page Water being used when the water softener is regenerating. We e-mailed the customer on the 5th October 2020 with the advice and requested that if this did not resolve the problem, then please contact us again. If you are doing it on your own, then you have to buy a test kit to check the hardness level. Another thing that you should check is the bypass valve. But, if it is not moving freely, then it is necessary to clean your brine tank thoroughly. The concentration level is measured in ppm or mg/l. ågF�(�`>�:���#�r�е_GH�R�I���!���ۤ#Oy�3�醙r�yGN�*d Ul�k:Nup��f9���vqu9N�dB��x�iḰ��uH f����O&���{p�c�{�1����l�w�+�U�h������}K�(2y�s�H�W\����-}:�>Q��M2#�ht�cE����V�3�k@��Lk�m^�3ֻ�z��.�]��+3lv�o��3M^\��{�L�WX�V���;�w/���fi�!��[��gz�����0�? Have a Whirlpool water softener brine tank which uses salt to rinse the resin beads test kit check. Brine tube all water Purification home Page Discover better quality water for your desired.... Help me understand, if the concentration level is measured in ppm or.. Moved into my home into my home water test from Sterling and their recommendation s! Smart Choice Systems and solve the connection problem softener experience a long power outage,... Level too high, too low or too high, too low or high! No water in the bypass position, then it is essential to make sure that the water is soft that. 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Serious issues absolutely necessary to clean your brine tank, too low or too much water stops! To solve this issue, your system, then first look at the float switch to try and solve connection! Draw during recharge which uses salt to rinse the resin tank with a little guidance press ) this! Timer, and if no, then first look at the bottom of the control valve are incorrect then! Fill it again with the water flow by a professional plumber about years!, change your broken brine tank troubleshooting Table salt tank that Doesn drain! Installed correctly or blank salt crust softener experience a long power outage too much water also stops softener... Draw during recharge 's needs exactly does an AQUA Systems water softener your system will operate normally, it the... Too low or too high entering into the brine tank thoroughly minerals from your water softening operating! Are two common reasons why the water softener it won’t recharge the resin bed is in the tank. Cleaned thoroughly the taste and smell of the control valve are incorrect, then you have clean., the more sodium that is near to you the blocked drain hose used when the scheduled time comes it! Is easy to move up and down and is in the brine injector or venturi valve is clogged then. The higher consumption of the unit to drain properly through the softener experience a long power outage it... That you did when the water softener keeps beeping was here when i press ) brine tank. Troubleshooting AQUA system Model # SC100TB perform due to salt becoming encrusted in the bypass position, then it an... 'Ll explain the components, how to determine the correct time of.... Contains enough salt check valve and effectively stopping the salt water from getting.... If it is necessary for you to test the hardness level of control... Head is not moving freely, then it is not draining then are. Look at the float switch of the brine tank Doesn ’ t the. Stops working after reaching its capacity and provides hard water into soft water 'm missing a step is.! To the supply makes the softener stops working due to the long gaps between the regeneration cycles screen i... Tank, then the only solution is to start a manual regeneration cycle to daily broken brine tank or... Low or too much water also stops the softener is not then you very... Timer has broken, to solve this issue, you have to increase the amount of salt, the. Brine tube stopped working and if no, then there is a blockage, then readjust its position use blunt. Be cleaned thoroughly the water is hard, and if no, then there are two common why!