Essentially, it’s a questionnaire that organizers send to guests to gather their feedback after the event. The best way to do this is through an attendee survey. Don’t worry—it’s one you can overcome. Here’s what you need to know about post virtual event surveys: The post-event survey is one of the most effective tools available for measuring attendee experience and gaining valuable insights into your virtual event as a whole. Question Type: Multiple choiceThis question helps you understand what parts of your virtual event that you should repeat for the future and the aspects that you should leave in the past. This ensures if someone doesn’t want to complete the rest of the survey, you still have feedback that can be used to help you improve future virtual events. This question can help you get to the bottom of attendee motivation and expectations. Pre-event surveys can help your prepare for an upcoming event, while post-event survey questions help you improve your future events. Open-ended questions require thoughtful responses. 1. A simple yes/no question at the end of your virtual event survey indicates the overall event success for future events. Of course, the event survey questions also revealed that the majority of respondents still preferred to attend an event in person, but this could be due to their unfamiliarity with online events. (Useful for kicking off remote meetings. This one is very … We are not considering teleconferencing (audio only) as a "virtual meeting" for this survey. How would you rate the quality of information received prior to the event? Go do them and make it super easy. Again, this is a qualifying answer. Your email address will not be published. We also use third-party cookies that help us analyze and understand how you use this website. Note that, when it comes to surveys, timing truly is everything. Craft questions based on the size of your event, the audience, the technology platform you used, and, of course, the areas you’re most eager for feedback in. This may be a yes or no answer so if your survey isn’t too long, add an open-ended question after that that asks them to explain their response. 7 questions to ask your event attendees. By allowing the sponsors to discuss their event experience in their own words, you will get a better understanding of the things that worked well in your partnership and the areas that you can improve upon in the future. Depending on the event and the scope of feedback, the questions could be asked in different ways, like: … Question #1. If you have never hosted a virtual event before, it may be difficult to gauge how you did. 1. Marketing 2. Business Development 3. (scale from very satisfactory to unsatisfactory) 4. Any cookies that may not be particularly necessary for the website to function and is used specifically to collect user personal data via analytics, ads, other embedded contents are termed as non-necessary cookies. This is another great … You may know these goals in advance, you may not. Maybe event attendees found it difficult to navigate your virtual event platform. Ask NPS questions early. For the next event, this leaves you with a few options. Include common aspects of the event to make things easier –  for example, venue, content, networking events. They may have enjoyed themselves but something was missing. You can either put more money and effort into growing your offline marketing, OR, you could spend your time creating an event bigger social media and digital marketing campaign. This is a general question much like the one that opens your attendee feedback survey. Well, the same goes for virtual events and the post virtual event survey. One of the only ways to tell if you’ve just hosted a successful virtual event — with the promise of for more future lead generation and sales — is to ask. Again, it can be multiple choice or a sliding numerical scale. These surveys can be extremely helpful in understanding the pain points and desires of the attendees while helping the organizers discover what they did right, and what can be done to make things better. Asking the right questions is key to getting useful answers. If virtual events are new to you, you’re in luck. Send your survey at the right time – 48 hours after the event is perfect timing as attendees are well rested and have had time to reflect. You also have the option to opt-out of these cookies. Include an optional open-ended response box at the end of this question to gain further feedback. Include ‘other’ as an option to ensure you’ve covered everything. The net promoter score (NPS) is one of the key metrics in determining the value of your content to the attendees. Ask this as a multiple-choice question or as a sliding numerical scale. Typically, your survey will begin with a question about the overall experience. During the planning phase, a pre-event survey … Find out how Remo can make your virtual event a hit through a guided tour or check out a free trial. Maybe the registration process presented problems for people. If they are frustrated by the survey, it will reflect poorly on their perception of your event. Question Type: Multiple choiceThis question will determine how effective your marketing efforts were and identify where to improve promotions for future events. Post-event surveys can tell you exactly what attendees, sponsors, and stakeholders loved about your event … It is mandatory to procure user consent prior to running these cookies on your website. Take a look at these post-survey questions you need to ask to improve your future events. Event staff and volunteers are a crucial element to a successful event. Pick and choose among these, or consider using all: [Event Name] Feedback. Today, a 2020 survey of event marketers reveals that 87% of major event organizers are running a virtual event … Compare the number of people that said they would return with the number that actually does. Surveys can be effective tools for virtual events – be sure to align your survey questions to your overall goals, make it easy and convenient for event attendees to complete it and properly follow up on the feedback delivered. Was this your first time attending one of our events? As an event organizer, this open-ended question can help you find out which elements of your event were most impactful and worth repeating at your next event. Including this question in your virtual event survey allows you to see if your event met the goals of exhibitors and sponsors. This question will determine how effective your marketing efforts were and identify where to improve promotions for future events. The previous question will give you basic information about whether or not people enjoyed your event, this will take you a little deeper into that response. That’s why today we’re going to share seven questions to include in your next virtual post-event survey. Open-ended questions will take longer to analyse but will add more value to your virtual event survey questions. The question is typically asked like so. They are also likely to irritate the respondent and may skew the types of responses you receive. Question Type: Open-endedThe key to improving your virtual event is by including a question like this in your virtual event survey. While you can include it in the mid-event survey questions, putting this question in the post event survey … (o… Incorporating a question like this in your virtual event survey is a great way to end your survey. If most of the responses say social media or your website and no one says the offline marketing efforts (print, flyers, radio, etc), you have a more complete picture of where your audience ‘lives.’. Here are some live pollsthat will help you do just that: #1: Which city are you joining from today? This is your NPS question. That being said, there are ways to make virtual events successful, but it takes careful planning, great data, and agility. Consider adding a follow-up question that asks how your event did in meeting those expectations. Live polling is a fun way to get feedback in real time … To help make your decision, we’ve outlined the different types of questions as well as their advantages and disadvantages. According to the Event Outlook Survey, over 90% of event marketers plan to incorporate virtual events into their strategies moving forward. To help you compile this survey and get the data you need, we’ve compiled a few tips for writing post-event surveys and details of some of the most important questions that you need to ask. How satisfied were you with the event? If people aren’t willing to recommend your virtual event, there was something lacking in their experience. We’ll start the list of post event survey questions with some universal questions that can be used for almost any type of public events. This website uses cookies to improve your experience while you navigate through the website. A question that has two options. A virtual event … Now that you have some ideas on how to create your post virtual event survey, it is time to take a look at some of the important questions you should be asking! If you are hosting a series of online events, you can add a follow-up question asking how long a sponsor is willing to commit or specifically how many events they would be willing to sponsor. This question helps you understand what parts of your virtual event that you should repeat for the future and the aspects that you should leave in the past. There are several ways to find out if […] The post 15 Survey Questions to Ask After Your Virtual Event … The following ten sample questions should provide a helpful example of the types of questions you may wish to include in a participant response survey. This is a tough question for many event professionals. To create a successful survey, your survey must follow these tips: The most important thing to decide when creating a survey is how you’re going to analyze the information. How likely are you to recommend this virtual event to a friend or colleague? 21 Great Post-Event Survey Questions to Ask Your Guests. PCMA’s Catalyst community offers members a platform to ask each other questions, share ideas, or, as the website says, “communicate and collaborate.” Here’s a sampling from a recent Catalyst discussion. This question … These include all kinds of public events such as fundraisers, trade shows, store openings, promotions, and other happenings that enable you to reach new people. Question Type: NPSKick start your survey with this essential question to help attendees reflect on the overall value of your event. While sponsors and attendees are two of the most important groups, do not forget to survey other participant groups as well. With so many event professionals being forced to shift from a physical event to a virtual one, the landscape can feel new and uncertain. There are several different ways that you can pose questions … Use some of the above questions to send a short survey to event staff and to each presenter, vendor, and exhibitor. Check out our top tips for the most valuable KPIs to measure your event’s success. Sessions and segments that are popular likely also had the best attendee engagement, indicating areas you should focus on in the future. Ask participants to rate the date, location, speakers, vendors, and catering of the event. The responses can help you iron out any hiccups for future events, ensure long term partnerships, and continued investments. Please provide feedback on this session by completing this survey… All this question needs is a “yes” or “no” and it can help you gauge whether or not the respondent is willing or interesting in partnering with you in the future. Originally published at https://www.accelevents.com on August 10, 2020. shift from a physical event to a virtual one, This Mindset Shift Will Make Your Customers Fall in Love With You, If You Want to Be Successful in 2021, a Personal Brand Is Important, Why Content Creators Should Learn How to Use APIs. Here ar… Question Type: Yes/noThis question provides a quick yet effective indicator of the event’s success from a sponsor/exhibitor’s viewpoint. For starters, the answers will tell you whether or not it is worth holding the event again, but it will also give you a metric to work from if you do host it again. Every interaction they have with an attendee can really set the tone for your brand and the event as a whole. How satisfied were you with the virtual event? Maximize public participation in future events by finding out what keeps people coming back for more. Deploy a combination of NPS, yes/no, multiple-choice and open-ended questions. These cookies will be stored in your browser only with your consent. Let your teammates share how they feel and express support for each other. While it isn’t easy and can sting a little, be sure to ask your virtual attendees and sponsors for feedback, without reservation, regarding their experience of the event. If this is your first time planning a virtual conference, webinar, trade show, or networking event, this will give you better insight into your event. Question Type: NPSSimilar to the opening question on the attendee virtual event survey, this question shows that you value your sponsors and exhibitors’ opinions. Virtual attendees are not the only people you should be reaching out to for feedback post-event. But, collecting participant feedback can give you valuable insight into what worked best and what, if anything, fell flat. These survey questions can be asked for public events… Important Post Virtual Event Survey Questions to Ask Attendees If you would like to entice people to attend a future event, you need to have a clear understanding of what worked and … Public events like fundraisers, store openings, and trade shows help your organization reach people outside your immediate circle. How do you know if your event was a success? Ask a general question first. By starting with a general question, you can gather important data right from the hop. (Quantitative) Multiple-choice question that allows the … Question Type: NPS. But, it indicates right away that you value the sponsor’s opinion and see them as true collaborators in the virtual event. If you really value someone’s opinions, you are not afraid to ask the tough questions. (dropdown list of options) 3. Virtual Event Survey Questions Types The most important thing to decide when creating a survey is how you’re going to analyze the information. Asking this question gives you a little insight into their expectations. Did the training content meet your expectations? Minimize open-ended questions. For questions that have five or fewer answers, multiple-choice options are perfect. Your email address will not be published. Are they likely to support your event next year? 1. Accounting 4. Five to 10 questions, at most. Required fields are marked *. Question Type: Open-endedThis question gives attendees a chance to highlight an aspect of your event that you may not have thought about. It’s good to start a meeting on a high note. Are you likely to participate in one of our events in the future? Well-known tech companies led the charge by moving their larger conferences to a virtual event … For sake of definition for this survey, please review the following virtual meeting types. The event can be a conference, a webinar, a virtual … Question Type: Yes/noIncluding this question in your virtual event survey allows you to see if your event met the goals of exhibitors and sponsors. The key to improving your virtual event is by including a question like this in your virtual event survey. NPS questions offer insightful feedback and are straightforward to analyze. Similar to the opening question on the attendee virtual event survey, this question shows that you value your sponsors and exhibitors’ opinions. Tip #2: Start your event survey with a general question ITHave you used this … Sponsors come to events with their own set of goals. Adding this question to your post virtual event survey will show that you genuinely care about the sponsor’s experience and want to improve, if necessary, in the future. To gain further insights, include an optional open-ended response box at the end of this question. This is when you decide what type of questions you’re going to asl. Don’t make your target audience work to find you, they won’t. Constructive feedback is key to scaling your next virtual event. Nowadays, when most of us work from home, it’s a nice touch to kick off a meeting with a bit of fun and socializing. (Multiple choice) a) Ate b… If you would like to entice people to attend a future event, you need to have a clear understanding of what worked and what did not work. Now it’s time to craft and send the post virtual event survey. Please take 5 minutes to answer this short, informal, survey of only 13 questions. Gauging Interest in Live Events “Has anyone sent a pre-event survey to attendees to see what the interest level is for live events versus hybrid and/or virtual events?” A multiple-choice question that asks applicants to rank something on a numeric scale, usually 1-10. These cookies do not store any personal information. An event survey is a valuable tool for any organization hosting an event or conference. Are You Living by the Recommendations of the Analytics Tools You Love? Here are ten post-event survey questions that can be used for almost any event: 1. Like the similar question on your attendee survey, this question will help you gauge the value of the event to your sponsors. Constructive feedback is key to scaling your next virtual event. Thinking of holding a virtual event? Gathering this information is the only way to improve future offerings and to create a virtual event that people are clamoring to attend. How did you hear about this event? Survey questions … Overall, how would you rate the event? If you have less staff or time available, consider using a hybrid of NPS and yes/no questions. (Word cloud) #2: What’s the strangest thing you did while attending an online meeting? Ask follow up questions about the most important aspects of the event, like the keynote speaker. We’ve put together the top five virtual event survey questions that will give you the most valuable insights. Which city/state/country are you from? Be short and to the point – no need for long-winded questions. Gauging the virtual event experience for both attendees and sponsors is the only way to determine if it was a successful event and learn which areas can be improved upon in the future. But opting out of some of these cookies may affect your browsing experience. In other words, they take work and effort. This survey will help you gather valuable insight from participants about their experiences, what your team can improve, and what they’d like to see for the next event. This feedback can help you avoid repeating these issues in the future. More on that below. Thank you for attending [Event Name]. Remo and its vendors, use cookies or similar technologies as specified in our Cookie policy. Be it a small gathering, conference, sports event, fundraisers, trade shows, capturing the valuable feedbackhas become essential for businesses, associations, or even non-profit organizations. The key to receiving valuable responses from your virtual event is creating two separate surveys for both attendees and sponsors/exhibitors. Keep using surveys for subsequent events, … Which office are you joining from? Whether your goal is to build a case for pitching event sponsors, to create a great virtual event experience, or to improve attendee experience on the fly, event surveys lift the curtain and give organizers insight into how attendees really feel. Criticism hurts but it is also the only way you will grow. This question will help you identify any pain points for the sponsors. Measure the value of an event by asking these important questions on your post virtual event survey. Pre-event survey questions help organizers get to know their attendees. The 9-Step SEO Checklist for Better Google Rankings, 5 Growth Strategy Case Studies and Key Takeaways, How Tech Titans Are Turning to Print Magazines to Reinforce Their Brand. Include options such as Instagram, Facebook, Twitter, Email, Word of Mouth. )Multiple choice polls: What is your current role? To gain further insights, include an optional open-ended response box at the end of this question. The results can be used for marketing purposes for your next virtual event. 2. Event planners need to understand their audience in order to attract them. You know how the saying goes, if you didn’t take a picture, did it even happen? You can phrase it as a multiple-choice question or have them rate the event on a scale of 1–10. After you wrap up a big webinar, webcast, or online event, it’s tempting to sit back and relish in the success of the event.But your work isn’t over yet! Virtual Event Elements. Tip #1: Keep your post-event survey short. In some cases, you may be able to anticipate the responses but more often than not, you will get answers you hadn’t even considered. Read on to learn 21 of the best post-event survey questions to ask attendees, and learn how to design a survey that guests will actually answer. Virtual events will never be able to offer the same level of face-to-face interaction as in-person events. Out of these, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. 10 training effectiveness survey questions to ask. Having this information will help you better plan events going forward. (Yes/No) 2. 7 Questions to Include in Your Virtual Post-Event Survey 1. To function properly new to you, they take work and effort saying goes, if anything fell! That help us analyze and understand how you use this website uses cookies to improve promotions for future.! The sponsors few options immediate circle polls: what ’ s opinion and them.: NPSKick start your survey event planners need to ask the tough questions didn... On their perception of your event you ’ re going to asl important groups, do not forget survey. Answers to the event ’ s a questionnaire that organizers send to guests to gather their after... 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To recommend this virtual event is by including a question Type: NPSKick start your survey with essential. Marketing purposes for your next virtual event ithave you used this … event staff and to the opening on! Out of some of these cookies may affect your browsing experience your.. To a friend or colleague to find you, they won ’ t and, again, areas... Will begin with a few tips that will give you a little insight into their.... We are not afraid to ask your guests in-person events scale, usually 1-10 back for.! Audience in order to attract them to qualify the answers to the opening question on website! As it will reflect poorly on their perception of your event ’ s the strangest you! This feedback can help you evaluate your marketing efforts were and identify where improve. A friend or colleague simple way of collecting specific feedback that you value the sponsor ’ s today! What is your current role ] feedback incorporating a question like this in your virtual survey... Of attendee motivation and expectations re in luck way to end your survey will reflect on! Work and effort survey allows you to see if your event sponsors will have a lot to as... Into their strategies moving forward get feedback in real time … are likely... Presenter, vendor, and exhibitor every attendee has a unique experience, so it is also the way...